Terms of Service

Last updated: April 14, 2026

Operator: Mumbai Property Exchange (MahaRERA Reg: A51800043517), represented by Sandeep Sadh ("Company", "We", "Us", "Platform").

1. Acceptance of Terms

By registering, accessing, or using any service across PROPi.IN, TheRealConnect.in, or TheRealConnect.cloud (collectively, the "Platform"), you ("User", "You", "Broker", "Channel Partner", "Builder") agree unconditionally to be bound by these Terms. If you do not agree, you must immediately cease all use.

2. Description of Service

The Platform is a technology-enabled marketplace and CRM that provides:

PROPi.IN: A B2B network for real estate agents/brokers to list properties, post buyer requirements, discover matching inventory, and connect with other agents.
TheRealConnect.in / .cloud: A SaaS platform enabling real estate builders and developers to discover, engage, and manage channel partners through AI-powered matching, WhatsApp campaigns, 1-on-1 messaging, and pipeline tracking.

3. Account Registration & Identity

You must provide accurate, complete, and current registration information including your legal name, valid mobile number, email, RERA registration number (if applicable), PAN, GST, and company name.
Each account is personal and non-transferable. You are solely responsible for all activity under your credentials.
We reserve the right to verify your identity and may suspend or terminate accounts that provide false, misleading, or incomplete information.
You must be a bona fide real estate professional (broker, agent, developer, or authorized sales representative) to use the Platform.

4. Grant of License to Platform — DATA RIGHTS

⚠️ THIS IS A CRITICAL CLAUSE. PLEASE READ CAREFULLY.

4.1 Irrevocable Content License

By posting, uploading, forwarding, or transmitting any data to the Platform — you hereby grant the Company an irrevocable, perpetual, non-exclusive, royalty-free, worldwide, fully transferable and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and perform such User Content in any media.

4.2 No Exclusivity; No Confidentiality

Any data submitted to the Platform is not treated as confidential, proprietary, or exclusive.

4.3 White-Label Sharing

Any listing posted on the Platform may be shared by other registered users through the Platform's white-label presentation system.

4.4 Builder Access and Distribution

Made available to builders and developers as part of their subscription services;
Included in campaign targeting, lead lists, and pipeline recommendations;
Used to train and improve the Platform's AI/ML matching algorithms without compensation to You.

4.5 Survival of License

The license granted under this Section 4 survives termination of your account.

5. Token Economy

5.1 Token Usage (PROPi.IN)

Connecting with another agent via WhatsApp: 5 tokens
Property listing refresh: 1 token (base)
Requirement listing refresh: 1 token (base)

5.2 Token Usage (TheRealConnect)

Revealing a P1 CP's contact: 5 tokens
Revealing a P2 CP's contact: 3 tokens
Revealing a P3 CP's contact: 1 token
Each delivered WhatsApp message: 1 token

5.3 Token Purchases & Non-Refundability

ALL TOKEN PURCHASES ARE FINAL. NO REFUNDS UNDER ANY CIRCUMSTANCES.

Tokens are purchased via Razorpay in Indian Rupees (INR), subject to applicable GST (18%). All token purchases are final, non-refundable, and non-transferable.

5.4 Token Expiry

Unused tokens do not expire but are forfeited upon account termination or suspension.

6. Listing Freshness & Stale Data Policy

Properties and requirements not refreshed within 15 days will be marked "Inactive";
Each refresh consumes tokens as specified in Section 5;
The Company bears no responsibility for stale listings.

7. WhatsApp Integration

The Platform operates an automated WhatsApp ingestion engine. Builders must comply with Meta's WhatsApp Business API policies. Spam and misleading content are prohibited.

8. RERA Disclaimer

We do not guarantee the accuracy of any RERA information displayed. Users must independently verify compliance.

9. No Guarantee of Business Outcomes

The Platform does not guarantee any leads, conversions, response rates, or the accuracy of contact information revealed through tokens.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company from any and all claims arising from your use of the Platform.

11. Limitation of Liability

The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages;
Total aggregate liability shall not exceed the amount paid by you in the preceding 3 months;
We are not liable for lost profits, lost business, or lost data.

12. Intellectual Property

The Platform and all its components are the exclusive intellectual property of the Company.

13. Termination

We may suspend or terminate your account at any time, for any reason, with or without notice;
All unused tokens are forfeited upon termination;
The data license under Section 4 survives termination.

14–18. General Provisions

Your data is governed by our separate Privacy Policy. These Terms are governed by the laws of India with binding arbitration in Mumbai. We may update these Terms at any time.

19. Contact

Email: info@propi.in / admin@therealconnect.in
Entity: Mumbai Property Exchange (MahaRERA: A51800043517)
Mumbai, Maharashtra, India